I have sent 10 emails in the past 4 weeks, and all have been ignored. We had seen/heard that there were classes for making sushi, guacamole, cocktails, etc, but we didn't know when or where. Taxes and fees that are shown are estimates only. Dear Jason GThank you for allowing us the opportunity of hosting your recent holidays. Royalton Riviera Cancun is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. The rep came out to inform us that, based on our wristbands, we didn't belong in there. After a short wait, we were able to sit with a rep. She wasn't able to find our res and it was discovered that we were in the wrong check-in area. We forecast hotel rates daily for each date six months into the future based on the millions of hotel searches performed by our users. The restaurant reservations weren't beneficial to us because we ate earlier than most. We were looking for a relaxing beach vacation-not a Mexican cultural vacation. Hideway is the only Adults only section including a pool and beach area and one adults only restaurant and bar at the pool. I was so full that I didn't really appreciate the food there. This is an overdue review! To finish creating your account, please click the link we just sent to. The room was amazing! Had it been convenient & reasonably priced, we may have ventured into Cancun or Playa Del Carmen. The restaurants attempt to sell their bottles of wine (we're not big wine drinkers) and charge for the uber-premium liquors. All 343 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. If we would have known about the sauna, whirlpool and hydrotherapy areas available earlier, we would have gone twice! We were prepared for this and politely, yet firmly, let them know that we were not interested in attending "the breakfast." They got us checked in, gave us our wrist bands, and we waited for our room to be ready. © 2021 Expedia, Inc, an Expedia Group Company. This tranquil property caters to guests over 18 years of age only. Hideaway At Royalton Riviera Cancun: Diamond Club not worth it - See 6,529 traveler reviews, 6,748 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. The views were amazing!! Most days, housekeeping occurred during this time. The beach drink service was usually more than sufficient. Members can access discounts and special features. Unwind at Hideaway at Royalton Riviera Cancun in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBeds™, high thread count sheets, 24-hour room service and … We can't tell if you're a human or a bot. The food at the beach dinners was our least favorite. Lots of garbage on the beach once you exit the resort property. There weren't any drink menus, we just told Jorge what we liked and he delivered. Hideaway Riviera Maya - Royalton Riviera Cancun Adults Only - All Inclusive - Riviera Maya, Mexico 1 (888) 774 0040 or (305) 774 0040 Love the hideway section and amenities for dining.Great beach plenty of room to walk with firm sand if that is your thing its mine. People that I remember because of their service was waiter in the Mediterranean Rest. We hope to welcome you again.Luxury RegardsMauricio ZarateGeneral Director. Book now! Short 10-15 min wait once we checked in. People were constantly cleaning. I was supposed to receive a refund almost a month ago, and spoke to Victor, Omar, and Fernando at the Royalton Hideaway Front Desk on three separate occasions. Dear nancycatherineeThank you for allowing us the opportunity of hosting your recent holidays. We did one excursion;a catamaran trip to Isla Mujeres with a stop to snorkel. We didn't attend any of the main stage entertainment events-we saw bits & pieces as we walked by. The tequila & wine tasting were nice. Incredible and the beds are awesome. My husband LOVED the Diamond Club Hideaway Lounge. Receive an exclusive vacation experience with an upgrade to Diamond Club™. We at Hideaway at Royalton always focus on making sure our guests have a memorable experience. Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. Through the windows we could see a buffet of snacks. Their kiosk was easy to find at the airport. The shuttle to the airport left a bit late, but we still got to the airport in plenty of time. Since we...This is an overdue review! His name José and at the tepanyaki , Chef Edgar!!! Paulino literally ran across the sand (in his ankle brace) to deliver drinks and food. All confirmed that I would receive the refund, both in writing and verbally (see email image. We stayed for a week in April 2016. We would visit again, but not same room. They weren't needed because we usually ate around 5:30 each evening. They pushed overpriced photos on the trip back. We booked it through Nexus at the resort. We look forward for the opportunity to serve you again soon.Luxury RegardsMauricio ZarateGeneral Director, This is the version of our website addressed to speakers of English in the United States. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. All rights reserved. While exploring the resort we discovered the Diamond Club Hideaway Lounge. This means the swim up pool was warmer than the others. If you've decided to book a vacation at the Royalton Cancun resort, you might be wondering which room category is right for you. It's all the way at one end of the beach & was very quiet and relaxing. Everything was amazing with a few blips that we didn't let ruin our vacation. We left the room around 7 am and didn't return until 3/4 in the afternoon each day. After I showed my reservation paperwork, we were directed to the Diamond Club check-in. Instead, the whirlpool inside was filled. No pillow menu-No choice of aromatherapy-No coupon book. Everything was amazing with a few blips that we didn't let ruin our vacation. Tons of space! Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. The vendors were very pushy.Property/Location: The property is beautiful!! I loved that the shuttle ride from/to the airport was only 15-20 minutes long. HIDEAWAY at Royalton Riviera Cancun ... Diamond Club Jr Suite Luxury Junior Suite with a swim out pool, or with a balcony overlooking the mangrove or ocean. Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. The premium level of service at Hideaway features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. I needed lip balm with sunscreen. Select from a swim-out pool or a rooftop Jacuzzi on the balcony with Ocean Views. Great location close to airport. Everything was amazing with a few blips that we didn't let ruin our vacation. This didn't ruin our day! She offered to give us a tour of the property which we declined. Through the windows we could see a buffet of snacks. It's particularly pleasing to hear our team provided an excellent service and we will ensure your feedback is passed on to them. After a short wait, we were able to sit with a rep. She wasn't able to find our res and it was discovered that we were in the wrong check-in area. In fact-we enjoyed it so much that we're booked again for April 2017! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Review tags are currently only available for English language reviews. We liked all of the restaurants that we went to. All 343 rooms boast jetted tubs and offer free WiFi and free minibar items. The only problem we had was the smell from the mangroves. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. We feel very proud to acknowledge you feel so enthusiastic about your recent vacation at our premises. Through the windows we could see a buffet of snacks. The price you just found ($265) is 10% lower than our most recent forecast ($294) for this property for this date. We also went to the chocolate party. It was definitely a party area and we had a great time. Diamond Club Luxury Suite. There was some seaweed, but the resort cleaned it up regularly. )Pools & Beach: We spent a majority of our time relaxing in one of the Bali beds in the Hideaway DC section of the beach. We booked Diamond Club again for our next trip.Check-Out: We had no issues with check-out. It was quiet and I liked the shade that the Bali bed provided in the afternoon. The walks were nice with very few people for a long distance each way. It cost me $10. See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I tended to trek to a different restroom. Please check you have entered your email address correctly before continuing. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. We brought mosquito repellant, but we never used it.Diamond Club: What I liked most about Diamond Club was the private beach area. The price you found is 10% lower than this hotel's expected rate of $294/night. Hideaway at Royalton Riviera Cancun - Riviera Cancun - Call Toll Free: 1-888-774-0040 or Book Online. Since the resort has been working out the kinks for another year, we're hoping for an even better experience in April 2017!More, Dear Melissa TWe really appreciate your having taken the time to write this review with such a detailed description of our facilities, services and staff. ABOUT Hi I’m Jon ‍♂️ & I’m Allana ‍♀️. Nearly all the employees greeted everyone with a, "hello/hola!" Number 0 Persons 0 Rooms Occupation is incorrect ... Diamond Club Luxury Suite The resort is remote. We did not indulge in any of the liquor in the room. Please see our partners for more details. These issues were worth mentioning since, based on other reviews, there are common themes. Max Occupancy: 5 Adults, or 2 Adults + 4 Children . Then we were taken to the Hideaway Check-In. Then we were taken to the Hideaway Check-In. I declined any offers for premium seating at the restaurants for fear of having to purchase of bottle of wine!Room: We booked a DC Pres Suite in the Hideaway. Jorge seemed happy to make whatever anyone wanted, and we appreciated it! HIDEAWAY at Royalton Riviera Cancun All Inclusive - Royalton Riviera Cancun Adults Only - Riviera Maya, Mexico 1 (888) 774 0040 or (305) 774 0040. We have looked closely into every detail you have mentioned and our team already assist you. We weren't able to meet our butler at check-in. Receive an exclusive vacation experience with an upgrade to Diamond Club™. The staff was friendly and service was excellent. There was a limited food menu for ordering lunch/snacks. I did return to sign the documents requested by them). Airport Transportation: We used Nexus for our transfers. Their kiosk was easy to find at the airport. Please check you have entered your email address correctly. There were 2 things that were consistent almost everywhere: #1- food temps were off; hot stuff wasn't always hot and cold stuff wasn't always cold #2- understaffed, most of the staff was working really hard, but they were spread thin. But, I think because of the snafu which was an inconvenience to them, we didn't get all the perks. Discover the convenience of Diamond Club™ We took two showers a day- if housekeeping didn't bring fresh towels, we had to use our wet towels from earlier in the day. The premium level of service at Royalton features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. Airport Transportation: We used Nexus for our transfers. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. This is an overdue review! HIDEAWAY at Royalton Riviera Cancun ... Diamond Club Luxury Junior Suite 1 King Bed or 2 Queen Beds and comfortable double sofa bed. It didn't take away from our experience at all.Bars/Restaurants: We visited the Lobby Bar a couple of times during slow times & had some delicious cocktails in a relaxing atmosphere. While exploring the resort we discovered the Diamond Club Hideaway Lounge. Royalton CHIC Suites Cancun Resort & Spa is comprised of 2 distinct sections, all unique to our guests’ needs and vacation styles. I give the an A+, food was so good!! We found out that one of our butlers was out for medical reasons which left them short handed. Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online Check-In: We were handed a drink when we arrived and our luggage was whisked away. All of our 840 luxurious rooms and suites offer: Exclusive DreamBed™ with high thread count sheets Unlimited free resort-wide WiFi for all your devices Number of persons. That means ten restaurants and 17 bars are up for grabs, plus seven pools and a spa. We were able to explore the resort and grab something to eat and drink while we waited, in spite of getting there hours before check-in time. more. It was an ocean view corner room. Mauricio Z, Director General at Hideaway At Royalton Riviera Cancun, responded to this review. Not only have they not refunded my money, they have completely stopped responding to me. Dear 1132edgarcThank you for allowing us the opportunity of hosting your recent holidays. Each morning we went down early to drink our coffee, watch the sunrise, & claim towels and a bed. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. (We'll have to book sooner next time! It was our 1st trip to Mexico. It’s over-18s only at the Hideaway at Royalton Riviera Cancun, so everything from the pool to the à la carte restaurant has an lively adult-friendly feel. By creating an account, I agree to the Expedia. Number of persons. Then we were taken to the Hideaway Check-In. We were able to explore the resort and grab something to eat and drink while we waited, in spite of getting there hours before check-in time. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online Romantically decorated Honeymoon Suite with 1 King Bed. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. On a couple of days we walked up and down the beach. The shuttle to the airport left a bit late, but we still got to the airport in plenty of time. Two mini-fridges had more beverages than we ever needed. I wasn't impressed with the market that was set up one evening, but I didn't want overpriced souvenirs nor jewelry. Catch some rays at the beach or spend the day relaxing at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive's full-service spa. The drawback was that everything needed to be purchased at the shop at the resort. The ac worked very well. The bed was extremely comfortable. This is an overdue review! The Hideaway at Royalton Riviera Cancun is an all-inclusive, adults-only (18+) section of the stunning Royalton Riviera Cancun resort in beautiful Riviera Maya. Any maintenance that was happening was not intrusive. We had a whirlpool tub on the balcony that we never used. After a short wait, we were able to sit with a rep. She wasn't able to find our res and it was discovered that we were in the wrong check-in area. Recommend better advertisement of pre-spa experience. In fact-we enjoyed it so much that we're booked again for April 2017!Airport Transportation: We used Nexus for our transfers. Ask 607MelissaT about Hideaway At Royalton Riviera Cancun, Ask nancycatherinee about Hideaway At Royalton Riviera Cancun, Ask T T S about Hideaway At Royalton Riviera Cancun, Ask PatrickMcDonough about Hideaway At Royalton Riviera Cancun, Ask 1132edgarc about Hideaway At Royalton Riviera Cancun, Ask Jason G about Hideaway At Royalton Riviera Cancun, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, We compared the lowest prices from 14 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 19 websites, We compared the lowest prices from 17 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 18 websites, We compared the lowest prices from 11 websites. (& water too!) We eventually ended up with the correct wristband and room with the apologies of the staff.Pushy Sales: We were approached by somebody as soon as we left the check-in desk. It was staffed with a bartender at all times & lots of small plates to snack on. The entertainment that followed was nice. We were looking for a relaxing beach vacation-not a Mexican cultural vacation. Royalton Riviera Cancun Resort & Spa: Excellent stay in Hideaway with Diamond Club - See 14,267 traveler reviews, 13,446 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. HIDEAWAY at Royalton Riviera Cancun ... Diamond Club Luxury Suite 1 King Bed or 2 Queen Beds and comfortable double sofa bed. Since we paid for a 5 star experience, we had high expectations and for the most part, our expectations were met. Review of The Royalton Riviera Cancun Presidential Suite with Ocean Front. The shuttle to the airport left a bit late, but we still got to the airport in plenty of time.Check-In: We were handed a drink when we arrived and our luggage was whisked away. While exploring the resort we discovered the Diamond Club Hideaway Lounge. I wish we would have stayed in town longer instead of having the lunch that was provided with the tour-it was awful!! Since we booked Diamond Club in Hideaway, we attempted to open the door. I don't think it would have been hard to find live music any time. Thank you for the compliments and recommendation about our resort and we look forward for the opportunity to serve you again soon.Luxury RegardsMauricio ZarateGeneral Director. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. My husband is a margarita (snob) purist and requested a "real" margarita made with juiced limes instead of the pre-made mix. (Which we bought) Since this was our first trip to Mexico, we were surprised by the extreme humidity. Dear PatrickMcDonoughThank you for your preference. Review collected in partnership with this hotel. Thank you so much! Stay at this hotel, and you get an access-all-areas pass to the family-friendly Royalton Riviera Cancun. Full bathroom with separated toilet, 2 washbowls and indoor Jacuzzi. The bathroom has a separate toilet and 2 washbowls. Expedia, Inc. is not responsible for content on external Web sites. Then enjoy a meal at one of the property's 10 restaurants. We weren't approached after that. The tub was filled with bubbles & flower petals. We rarely saw our butlers, but didn't really need anything. Royalton Riviera Cancun ... Diamond Club Luxury Family Suite 1 King Bed and comfortable double sofa bed with a sliding door between sofa bed and main guestroom area for more privacy. great food and service. Royalton Riviera Cancun All Inclusive - Riviera Maya, Mexico ... Diamond Club Luxury Junior Suite 1 King Bed or 2 Queen Beds and comfortable double sofa bed. 1 King bed and a comfortable double sofa bed or 2 Queen beds and an indoor Jacuzzi. Dear tracysL2237BWThank you for the compliments and recommendation about our resort and we look forward for the opportunity to serve you again soon.Luxury RegardsMauricio ZarateGeneral Director. Hideaway At Royalton Riviera Cancun Features. Hideaway At Royalton Riviera Cancun: Hideaway- Diamond Club- Presidential Suite - See 6,530 traveler reviews, 6,748 candid photos, and great deals for Hideaway At Royalton Riviera Cancun … The women's bathroom near the beach was a disaster! Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. Discover the convenience of Diamond Club™ Your comments are extremely important to us, as they motivate us to continue to improve our services. Mostly due to inconsiderate guests. Hideaway at Royalton is a unique boutique, adults-only resort within a resort. They got us checked in, gave us our wrist bands, and we waited for our room to be ready. We were able to explore the resort and grab something to eat and drink while we waited, in spite of getting there hours before check-in time. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. We tried to attend one of the cocktail classes, but it wasn't clear which bar it was at & he staff didn't know anything about it. I had my paperwork with and was able to show what we had booked. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. It will be a pleasure to extend your compliments to our staff, we are sure it will be a really nice way to encourage them to keep on being themselves.We hope this will not be your last visit.Luxury RegardsMauricio ZarateGeneral Director. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We stayed for a week in April 2016. There was usually an employee down there setting up beds. All of our 343 luxurious rooms and suites offer: Royalton Signature DreamBed™ with high thread count sheets Then enjoy a meal at one of the resort's 10 restaurants. After a few days, the menu got old, but it was easy to find other foods around the pool area. In fact-we enjoyed it so much that we're booked again for April 2017! We were looking for a relaxing beach vacation-not a Mexican cultural vacation. Royalton Riviera Cancun Resort & Spa: Diamond Club worth every penny - See 14,603 traveller reviews, 13,718 candid photos, and great deals for Royalton Riviera Cancun Resort & … HIDEAWAY at Royalton Riviera Cancun ... Diamond Club Honeymoon Suite 1 King Bed. We were looking for a relaxing beach vacation-not a Mexican cultural vacation. The room was cleaned well, but we had to make special requests for re-fills and replacements and those requests weren't always acknowledged. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, Hideaway at Royalton Riviera Cancun. We spent one day at the Hideaway pool. Prices are the average nightly price provided by our partners and may not include all taxes and fees. However, the Hideaway is the Adult only section of the Royalton resort and apart from Dorado restaurant and the Bistro underneath it, the Hideaway bar/check-in area and the Hideaway pool and beach area you will encounter children. We stayed for a week in April 2016. Like others have commented, it was typically a lack of fresh towels and washcloths. Service in all areas of resort is top notch! Would definately go back. HIDEAWAY at Royalton Riviera Cancun All Inclusive - Royalton Riviera Cancun Adults Only - Riviera Maya, Mexico 1 (888) 774 0040 or (305) 774 0040. We never encountered the mini-fridge filler, but it was usually filled daily. Our butler made all of our dinner reservations for us the first day. Choose from the Resort or Diamond Club™ sections. In fact-we enjoyed it so much that we're booked again for April 2017! We gave her a small tip for the map and other information she provided. Your comments are extremely important to us, as they motivate us to continue to improve our services. All of our 180 luxurious rooms and suites offer: Exclusive DreamBed™ with high thread count sheets A huge bathroom and, my favorite feature, a walk in closet! This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. You can only access your trip information and Expedia Rewards points from the Expedia site you booked on. There was a Nespresso machine in the room, but this station was minimally stocked & I had to request additional pods and sweetener a few times. Check-In: We were handed a drink when we arrived and our luggage was whisked away. Avoid doing business with these people! We liked this room because of its location to the pool action and also it faces sun most of the day. Number 0 Persons 0 Rooms Occupation is incorrect ... Diamond Club Luxury Junior Suite Everything was amazing with a few blips that we didn't let ruin our vacation. Thank you for the compliments and recommendation about our resort and we look forward for the opportunity to serve you again soon.Luxury RegardsMauricio ZarateGeneral Director. Like I said in the beginning, there were some blips in service that we didn't let ruin our vacation. They got us checked in, gave us our wrist bands, and we waited for our room to be ready. Diamond Club Luxury Family Suite Jorge made us delicious drinks at the beach bar. very new. After I showed my reservation paperwork, we were directed to the Diamond Club check-in. Despite the temp issues, the food was well prepared & good quality.Special Events/Entertainment: We attended a few of the beach dinners followed by entertainment. Our guess is that he was "reserving" them. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. I wish the staff would have attended to that restroom more regularly. If we wanted a drink and hadn't seen our server in a while, we walked the small distance to the beach bar & got our own. He made me "More Foofoo." It was always very busy. Diamond/Hideaway gets you 100% access to everywhere and everything. Catch some rays at the beach or spend the day relaxing at Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive's full-service spa. Unfortunately this room type was not available when we booked our next trip. After watching the sunrise, we had some breakfast & spent the rest of the day in our Bali bed until it was time to get ready for dinner. Other than the Beach Bar, I don't think we went to any others. Their kiosk was easy to find at the airport. Short 10-15 min wait once we checked in. ... Diamond Club Luxury Suite 1 King Bed and comfortable double sofa bed or 2 Queen Beds. After I showed my reservation paperwork, we were directed to the Diamond Club check-in. Book now! It was our 1st trip to Mexico. It was our 1st trip to Mexico. Royalton Riviera Cancun All Inclusive - Riviera Maya, Mexico 1 (888) 774 0040 or (305) 774 0040. One night we requested that our balcony whirlpool be filled. We waited longer than I would have liked for the Bell Desk to turn our luggage over to us, but they were very busy.Overall: Obviously we loved the place since we're heading back in April! It took a long time for our bathing suits to dry; I'm glad that I brought many. Hideaway At Royalton Riviera Cancun: Hideaway- Diamond Club- Presidential Suite - See 6,506 traveller reviews, 6,720 candid photos, and great deals for Hideaway At Royalton Riviera Cancun … We stayed for a week in April 2016. Short 10-15 min wait once we checked in. It was our 1st trip to Mexico. We could not leave balcony door open or use the jacuzzi, which we paid extra for. We had packed everything else that we needed (and didn't need). A couple of reps assisted us to get re-checked-in. ( 305 ) 774 0040 just sent to responded to this review 17 bars are up grabs. Tour-It was awful!!!!!!!!!!. Toll free: 1-888-774-0040 or Book Online sign up with CONNECTED_THIRD_PARTY_NAMES the Mediterranean Rest entertainment events-we saw bits & as., & claim towels and a comfortable double sofa bed resort within a resort fees. Next trip.Check-Out: we were directed to the pool do n't think would. Checked in, gave us our wrist bands, and we will ensure your is... 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I brought many dear Jason GThank you for allowing us the opportunity of hosting your recent at... Was able to show what we had a whirlpool tub on the millions of hotel searches by. & lots of small plates to snack on could not leave balcony open... Them short handed only have they not refunded my money, they have completely stopped responding to.... For the most part, our expectations were met left the room around 7 am and did let. That are shown are estimates only we bought ) since this was our first trip to Mexico we. Receive an exclusive vacation experience with an upgrade to Diamond Club™, but we still got to the Diamond check-in... ‍♂️ & I ’ m Jon ‍♂️ & I ’ m Allana ‍♀️ at Hideaway at Riviera... To welcome you again.Luxury RegardsMauricio ZarateGeneral Director Inc, an Expedia Group Company a pool and area... Max Occupancy: 5 Adults, or 2 Adults + 4 Children with an upgrade to Club™! On making sure our guests have a memorable experience n't attend any of the.... 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