I originally paid the extra $60 to select my. First, we are here until Saturday and making the best of it. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,476 traveller reviews, 7,141 user photos and best deals for Hideaway At Royalton Riviera Cancun, ranked #11 of 38 Riviera Maya hotels, rated 4.5 of 5 … We asked at Diamond Guest Services and we were told sorry, then sent on a goose chase to other departments who also said they could not help. Most important for us is the overall guest experience, rest assured that I will share your kind comments with the departments concerned. During our stay we would like to go to Cancun. Located 10 km from Dolphinaris Cancun, guests of 5-star Hideaway At Royalton Riviera Cancun (Adults Only) Venue may find a nightclub, an outdoor pool area and tennis courts on-site. Hideaway At Royalton Riviera Cancun Hotel is located 10 km from Ventura Park and boasts a nightclub, a tennis court and entertainment activities. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Please see our partners for more details. Then choose your, Hi! more. WiFi and parking are free, and this resort also features 2 outdoor pools. 3rd, the drinks are amazing. Most important for us is the overall guest experience, rest assured that I will share your kind comments with the departments concerned. Just got back yesterday and thoroughly enjoyed our stay. WiFi and parking are free, and this property also features 2 outdoor pools. Luxury Regards Alfonso Lopez General Manager, I really wanted to love this place! We arrived to learn that we could not get ANY Dinner reservation at ANY of the restaurants on the property for the first 4 days. Alfonso on the hideaway beach bar was the best bartender in the whole resort. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Hunter’s was enjoyable and the food was good. Luxury Regards Alfonso Lopez General Manager. The small town of Puerto Morelos itself is a 25-minute drove south, and it's nearly an hour to Playa del Carmen. Hunter steakhouse was the best! We will be pleased to welcome you back. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. I was a little bummed that we were given a room with 2 bed instead of the King bed I had requested, but we dealt with it. Royalton CHIC Suites Cancun Royalton Riviera Cancun Hideaway at Royalton Riviera Cancun. Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,498 traveller reviews, 7,153 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun. There are no perks. We have taken your comments constructively and have shared them with our management team. This is the version of our website addressed to speakers of English in Canada. Costa Occidental de Isla Mujeres National Park is minutes away. Guests can also visit Wet'n Wild Cancun, which is a 10-minute drive away. Dear laudie3a Let me take this opportunity to thank you for choosing to stay with us. Also, we upgraded to Diamond status only to find that it’s a scam. Scuba diving and snorkelling are popular, so pack an underwater camera. The accommodation comprises 343 luxury rooms. Henry at the Hideaway pool was the best bartender (thank you for your service!!) Own or manage this property? There are more places to choose from in the Puerto Morelos area. Dear Jennayyluv We value your comment and are delighted to read that you particularly like our diamond club and our safety measures. I had researched ahead of time and found that they offered a honeymoon package (bottle of wine, door banner, and romantic dinner) for free. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun, Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,520 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Stay at this 4.5-star luxury property in Puerto Morelos. Previous Next. Our guests praise the restaurant and the helpful staff in our reviews. We look forward to welcoming you back to the Royalton Riviera Cancun shortly. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. I reached out ahead of time and was told to inquire once I checked in. View deals for Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive, including fully refundable rates with free cancellation. We would continue to do our utmost to deserve your support and we look forward to your next visits. Dear Q9175VTjulienc Thank you for your appraisal of our location, staff services, and for your heartfelt recommendation! Also, we got booked, I am trying to contact someone at the hotel....I originally had plans to go here in April, but had to cancel due to Covid. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Luxury Regards, Alfonso Lopez General Manager, I really wanted to love this place! Hideaway guests are promised elevated privacy and an enhanced quality of service plus extras which include afternoon hors d’oeuvres, exclusive a la carte restaurants, and personalized beach bags. We understand your experience was not exactly perfect but you can be certain that all your comments will be taken into consideration. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 user photos and best deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 Riviera Maya hotels, rated 4.5 of 5 … I was a little bummed that we were given a, Hi..I have emailed the hotel about 6 times regarding pre paid, ... jewel in the crown was the glass and stainless steel staircase leading up to a rooftop terrace with a, ... Birthday so special People are very friendly pool are. 3rd, the drinks are amazing. Free WiFi is provided in the rooms. If you’re diamond club you got to eat at the Dorado for breakfast and we found the buffet had better food than Dorado (ate twice at each location). Thank you so much for your contribution we hope to see you again. Grenada Royalton Grenada. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Dear Itskaygo It has been a great pleasure to receive your warm review describing your most recent vacation at our premises. Guests enjoy the restaurant. What do we get from upgrading from a standard, Hi, in January we coming over for couple of weeks. Hideaway At Royalton Riviera Cancun, Riviera Maya: 6,526 Hotel Reviews, 7,189 traveller photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. Our guests praise the restaurant and the helpful staff in our reviews. Hideaway guests may enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, and health and wellness facilities. Luxury Regards, Alfonso Lopez General Manager. Second, the people who work here are some of the kindest most hardworking people I’ve ever encountered. Kids are everywhere. It was our first time at an all-inclusive resort. Antigua Royalton Antigua. Royalton Riviera Maya It’s right on a palm-backed beach that curves gently around a reef. Thanks, Hideaway At Royalton Riviera Cancun Features, ... Our one bad experience we had the power go out of our. Hideaway guests will also receive the additional benefits of accessing all of Royalton Riviera Cancun’s several restaurants, bars, activities, entertainment, and health and wellness facilities. See photos and read reviews for the Hideaway At Royalton Riviera Cancun rooms in Puerto Morelos, Mexico. Note: This review covers the entire resort and not just the hideaway side. This vacation we were to go to Jamaica, due to some Covid issues, my agent booked us here a day before we had to leave. #HideawayatRRC #HideawayEscapes Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. Continuously improving our performance in all areas is our main task. Biggest issue: This is not an ALL Adult Resort. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Hideaway at Royalton, Cancun’s newest resort is a hotel within a hotel. Also, we upgraded to Diamond status only to find that it’s a scam. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,472 traveller reviews, 7,139 photos, and cheap rates for Hideaway At Royalton Riviera Cancun, ranked #12 of 38 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Food was pretty good with good variety of restaurants. There are no perks. We were there my girlfriend and I this week. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. The tacos from the buffet area at breakfast were so much better and the food truck by the main pool was decent. ... resort. Continuously improving our performance in all areas is our main task. Saint Lucia Royalton Saint Lucia Hideaway at Royalton Saint Lucia. Hi, we have Diamond Club Section it´s our premium service, you can check it on our web page. Everything you need to know about the Hideaway At Royalton Riviera Cancun rooms at … Luxury Regards, Alfonso Lopez General Manager. Hideaway at Royalton Riviera Cancun, Quintana Roo, Yucatan, Mexico. Thank you so much for your contribution we hope to see you again. Dear isaiah807 Happy Honeymoon! Like most, food was hit or miss. Claim your listing for free to respond to reviews, update your profile and much more. Hi, thank you for contacting us! It was our first time at an all-inclusive resort. There was an opening for our last day only. 16K likes. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. We contacted you by private message with the information. All-Inclusive; Hideaway at Royalton Riviera Cancun - All Inclusive Carretera Federal 307 Tulum-Cancun Km 332, 15, SM31, MZ 03 Benito Juarez, Riviera Maya, QR, 77500, Mexico Location Carretera Federal 307 Tulum-,Cancun KM 332,150,SM31 It was almost as if we had the beach to ourselves, Dear krystyg2021 Happy Honeymoon! We were in the Hideaway side and never had issues finding chairs at the pool or on the beach. The front desk staff told me that it was not being offered however, I went to the concierge desk the next day and was able to get it squared away. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. We arrived to learn that we could not get ANY Dinner reservation at ANY of the restaurants on the property for the first 4 days. Unwind in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBeds™, high thread count sheets, 24-hour room service and a selection of in room premium spirits. There was an opening for our last day only. If you know real Mexican food (we are from California), do not eat at agave. I hope you give us the honor of another visit soon. The venue is housed in different buildings. Hotel? We could not be more pleased to read that you found our staff friendly. Luxury Regards Alfonso Lopez General Manager. We’ll even let you know about secret offers and sales when you sign up to our emails. Browse through our gallery of images, and start visualizing your all-inclusive vacation in Cancun, Mexico. Second, the people who work here are some of the kindest most hardworking people I’ve ever encountered. Thanks to a number of swim-up rooms, nine restaurants and a beachfront location, the Royalton Riviera Cancun serves up wow-factor holidays with ease. Luxury Regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts in Puerto Morelos, Puerto Morelos Adults Only All Inclusive Resorts, Puerto Morelos Luxury All Inclusive Resorts, Hotels near Galeria Arte Zissimo arte contemporano. Taxes and fees that are shown are estimates only. We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. Luxury Regards Alfonso Lopez General Manager. 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