Small BBQ at the beach, but fairly limited food in choice and often no plates. Plus, with Royalton Antigua Resort and Spa so close to the airport, you can go from the runway to the pool in just 30 minutes. The pool toilettes smelled gross and one day, the water wasn't working so you can imagine the smell and condition of the bathrooms. Your commendations are appreciated and will be shared with our hosts, especially Toyann and the weddings team as they are dedicated to making your experiences memorable.Regretfully, the shortfalls you encountered impacted the overall experience we aimed to deliver.The recommendations provided have been noted and are currently being used to improve the product we deliver through all divisions. We have to say this is the worst Caribbean holiday we have ever experienced. However, we were only able to secure one session on our last full day. Cold food was regularly returned sometimes to come back out still cold . Kind Regards, Royalton Antigua, Management Team. I had to contact Maintenance 4 times. He always had a smile and always tried to make things right. The staff are very accomodating, however much more training is required. Thank you to Nelson at the Diamond Club pool area bar, he was excellent, always had a smile and worked very hard to make sure everyone was happy. Additional amenities and services included are: Royalton Antigua Resort And Spa - All Inclusive: Over the Water Bungalow - See 1,086 traveler reviews, 1,385 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive at Tripadvisor. And last but definitely not least, Ms. Cora in the Diamond Club lounge. My family and I wish you and your family all the best!Royalton Management, I hope you truly understand the immense value that your employees like Cora and the others I mentioned bring to the vacation experience! FACILITIES & THINGS TO DO: The resort has … Instead of having chairs set up at both locations, the chairs from the ceremony had to be brought to the dinner site by Teresiann and her two assistants. The staff checked in me to see how I was doing and made sure I was okay. A little confusing to me so when I inquired about it I was told there were 3 levels to Diamond Club and because we received it complimentary, a Butler was not included. Cora is knowledgeable, works very hard to make sure the guests are happy and goes above and beyond all customer service expectations. Dear john c,Thank you for choosing Royalton Antigua for your recent vacation and taking the time to share your experience with us.We are elated to learn that you enjoyed your quick check-in, the cleanliness, and decor of our property, our palatable cuisine, your visits to Scoops cafe, our stunning beach, our hydrotherapy experience and the hospitality of our hosts.Your commendations are certainly appreciated and will be shared with everyone deserving of credit, especially Cora, Tony, Nelson and Claudette who take pride in providing memorable experiences to all of our guests.It was truly a pleasure hosting you, our team thanks you for your recommendation and we look forward to your return.Kind Regards,Royalton Antigua,Management Team. Keep up the great job!!!!! We hope that you will allow us the opportunity to have you back with us in the future, providing the true vacation we have often delivered.Kind Regards, Royalton Antigua, Management Team. We complained strongly and were moved after 3 days. They were knowledgeable, friendly and truly an asset to the Royalton!! Stay at this 4.5-star luxury property in St. John's. Clean everywhere.The rooms are quite luxurious and internet everywhere, even at the beach.The beach is small and you have to install a towel on a chair very early in the morning to get a place. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Image: Blue Diamond Resort Image: Blue Diamond Resort The bungalows are part of the new all-inclusive, 294-room resort in Antigua, and they come complete with a … Caribbean restaurant ran out of Lobster Thursday night. The room was comfortable and clean. Needless to say, the upgrade included an upgraded room service menu and access to the Diamond Club, however it did not include a Butler. It … Overall the swim ups are in my view a waste of money. I gave up after the first night and made the reservations myself.As for the restaurants, they were completely inconsistent and the food quality was fair. Additional amenities and services included are: We did two hydrotherapy sessions and they were excellent. I will do this partly in point form.The GOOD;-Grounds/location-General service employees-Beach-Gym-RoomsThe BADpretty much everything else-Middle/upper management-Quality of construction -Food-Mosquitos (since almost everything is open air)-Check-in efficiency-EntertainmentThis was our first run at an all-inclusive and for me, it was not a good choice. I will not go back. We returned home today (18th March) after a 14 days stay.We were booked into a swim up room . This was treacherous when wet and particularly so around the pool so tread super carefully. The resort is clean and the staff goes above and beyond. It is refreshing to know that our hosts made your experience memorable at our beautiful beach-front resort.Your commendations will be shared with Doreen, Tashanie, and Shannon for the memorable moments they assisted in creating.Regretfully, some delays in service impacted the holiday we consistently aim to provide and we apologize for this.You can trust that our aim to provide great experiences will drive the improvements needed to make your next visit memorable. Keep reading to discover more! Bucket list . When we left at about 6pm I failed to remove a very expensive set of in ear phones.These were never seen again. All I could say was fine, as I wasn't going to ruin my vacation so early ater arriving. I cannot accuse anyone in particular of stealing it but the cabana and safe would have cleared out by staff shortly after we left for the next guests the following day.Sylvia was very sympathetic with our issues and much to our pleasant surprise she arranged a complimentary stay for our last three night in one of the overwater bungalows. Sad to be leaving paradise but can’t wait to return.More. I went home with 30ish bites.As for entertainment, better bring a few good books. The Bungalow was gorgeous, exceeded our expectations. Royalton Antigua Resort And Spa - All Inclusive: Updated - Overwater Bungalow Paradise - See 1,016 traveler reviews, 1,356 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive at Tripadvisor. Thank you to Claudette our Concierge who was very friendly and always answered all of our questions. Ask CSoso about Royalton Antigua Resort & Spa. Pool bar is awesome, never had … Our partnership with Booking.com allows you free cancellation on most bookings. The staff was excellent. Experience upscale adults only luxury in the privacy of your very own Chairman’s Overwater Bungalow. This was our first experience of the Royalton brand and will probably be the last.On a final note; despite the disappointing elements of our stay we met new friends and had a lovely holiday. On the bright side the buffet restaurant was more than adequate for breakfast, but not so good for lunch and dinner, food often cold unless it is cooked to order. All in all, the resort is very nice. She got me the best rub for my pain and cold. Get ready to eat sweet marinara sauce on their pizzas and pastas, yuck! Start your vacation with front-of-the-line check-in … On the deck we had 2 luxury loungers with umbrella, large infinity pool with jets, the lower deck had over the water hammock and access to the ocean to swim or snorkel. We have seen chefs regularly checking food temperatures with thermometers at other resorts and cold or luke warm would immediately sent back to the kitchen for replacement. Check in was quick and smooth, the hotel is clean, newly renovated and overall very nice, and luxurious. Yet there were still problems to come. Royalton Antigua. Very good drinks service at the beach, but staff has bitter face. Visited with friends for a birthday celebration. Royalton Antigua Resort and Spa – All Inclusive is rated "Good" by our guests. The final location in the Caribbean with the best overwater bungalows is the Royalton Antigua. We stayed there from Jan9-Jan13 (4nights 5 days). The Bungalow is all about luxury, privacy, and the view which is unbeatable. Our guests praise the pool and the helpful staff in our reviews. Kind Regards, Royalton Antigua, Management Team. Simson went above and beyond to provide his sevices. 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